We know you’re not making this decision alone, gather the materials, data, and information you need to demonstrate why your company needs West Contact Centre Pro.
Each of our implementations are unique to each business, but here you can get a clearer picture of what the installation and total cost of ownership will look like so you can plan better.
West provides contact centre solutions for companies of all shapes and sizes. America's largest companies depend on West because we build custom solutions designed for the scale and needs of each of our clients. Find out how West fundamentally transformed David Bridal's relationship with their customer with West Contact Centre Pro.
Recording calls and taking payment card details over the phone makes the recording and storage of this data a huge compliance issue. West Cloud Call Recording software is the solution - there's no capex, no long lead time, and no complex installation or hardware required.
Working seamlessly with your contact centre solution and CRM system, every customer interaction with your organisation is transparently and painlessly recorded and stored in our cloud for as long as you need it.